Work buddy status holders

Twice a week you man the VCW desk together with a colleague. VCW has a role as connector.

What are you doing?

Taking questions from residents

• You take questions from residents for help from a volunteer. Most questions come in by phone or email.
• You keep asking to get the question as concrete and clear.
• Then you pass the question on to one of our cooperation partners.
• You process the data in a customer tracking system.

This is the task you are most concerned with.

Advising people seeking volunteer work

• you think along with people to find the right volunteer work.

In addition to the counter services, there is a meeting with fellow counter staff once every 6 to 8 weeks.

What do we ask?

• you are customer-friendly and can put yourself in someone else's shoes;
• you can listen empathically
• you are a patient and tactical person.
• you dare to make your own choices and can work independently after familiarization.
• you can easily handle computer programs.

What do we offer you?

• a nice team of colleagues
• guidance by professionals
• Twice a year a meeting with all volunteers